Decision Maker: Cabinet (Resources) Panel
Decision status: Recommendations approved
Is Key decision?: Yes
Is subject to call in?: Yes
To approve the amendments to the corporate complaints procedures.
That the amendments to the Corporate Complaints Procedures to put in place a 12- month time limit for making a corporate complaint and revisions to the compliment process be approved.
Report author: Sarah Campbell
Publication date: 03/04/2019
Date of decision: 02/04/2019
Decided at meeting: 02/04/2019 - Cabinet (Resources) Panel
Effective from: 10/04/2019