Issue - meetings

A report was submitted requesting the Board to comment on the quarter one performance for Information Governance and to identify and feedback any further actions required.

Officers stated that this was a positive report and highlighted the fact that there was a 100% response rate for the quarter in relation to requests for data protection and a 99% response rate for Freedom of Information and Environmental Information.

Feedback on internal deadlines was included in the report for the first time and had a 60% response rate which officers did want to improve to at least 80%.

The number of information incidents reported for the quarter was 9 which had decreased and was 11 less than the numbers reported in the previous quarter and 10 less than the same quarter in the previous year.

Officers recognised that they also needed to improve training on data protection for new starters and that there would need to be more reporting and monitoring regarding this to make sure that there was accountability. The Finance Director stated that she would raise the issue with SEB.

Resolved:     That the comments and feedback of the Board be noted and fedback to SEB and the Information Governance Board.

[To receive and comment on the quarter one performance]

The Chair noted the reasons why the report had been included on the closed session of the agenda.  He asked that for future the information be presented in such a way as to allow item to be considered in open session.

Anna Zollino-Biscotti, Information Governance Manager presented the report on the performance of Information Governance for quarter one (April to June 2017). The report showed that targets had been maintained for the response to Freedom of Information/ Environmental Information (FOI) and Subject Access Requests (SARs) received.  The Information Governance Manager also reported that going forward there would need to be a greater focus on training, particularly in raising awareness and ensuring that new employees complete the mandatory Protecting Information e-learning training module.

Resolved:

That the Information Governance performance figures for 2017/2018 for Freedom of Information/Environmental Information requests and Subject Access requests be noted.