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Issue details
Quarter 1 Social Care, Public Health and Corporate Complaints Report
The Scrutiny Board is recommended to:
1. Review complaints management and performance for the period 1
April 2020 to 30 June 2020.
Decision type: Non-key
Decision status: For Determination
Wards affected: (All Wards);
Contact: Sarah Campbell, Complaints Manager Email: sarah.campbell@wolverhampton.gov.uk.
Reason for Scrutiny: The Scrutiny Board is asked to note: 1. The Statutory Complaints Activity for Children’s Services, Adult Services and Public Health, as detailed in Appendix 3 (Section 1). 2. All the other complaints activity governed by the Corporate Complaints Procedures as detailed in Appendix 3 (Section 2).
Agenda items
- 08/12/2020 - Scrutiny Board Quarter 1 Social Care, Public Health and Corporate Complaints Report 08/12/2020
Documents
- Quarter 1 Social Care, Public Health and Corporate Complaints Report