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Issue details
Quarter One 2021/22 Social Care, Public Health and Corporate Complaints Report
The Scrutiny Board is recommended to:
Review complaints management and performance for the period 1 April
2021 to 30 March 2021.
Decision type: Non-key
Decision status: For Determination
Wards affected: (All Wards);
Contact: Sarah Campbell, Complaints Manager Email: sarah.campbell@wolverhampton.gov.uk.
Reason for Scrutiny: The Scrutiny Board is asked to note: 1. The Statutory Complaints Activity for Children’s Services, Adult Services and Public Health, as detailed in Appendix 3 (Section 1). 2. All the other complaints activity governed by the Corporate Complaints Procedures as detailed in Appendix 3 (Section 2).
Agenda items
- 07/12/2021 - Scrutiny Board Quarter One 2021/22 Social Care, Public Health and Corporate Complaints Report 07/12/2021
Documents
- Quarter One 2021/22 Social Care, Public Health and Corporate Complaints Report