Issue details

Quarter 1 Social Care, Public Health and Corporate Complaints Report

Q1 Complaints Report 2018/19

To review complaints management and performance for the period April to June 2018

Decision type: Non-key

Decision status: For Determination

Department: Place

Contact: Sarah Campbell, Complaints Manager Email: sarah.campbell@wolverhampton.gov.uk, Sue Handy, Head of Customer Service Email: sue.handy@wolverhampton.gov.uk, Chris Rock Email: chris.rock@wolverhampton.gov.uk, Saty Sandhu, Operations Manager Email: saty.sandhu@wolverhampton.gov.uk.

Reason for Scrutiny: Scrutiny Board is recommended to Review complaints management and performance for the period April to June 2018

Agenda items

Documents

  • Quarter 1 Social Care, Public Health and Corporate Complaints Report