Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Department: Place

Contact: Andy Moran, Director of Commercial Services Email: andy.moran@wolverhampton.gov.uk, Lisa Taylor, Head of Service Improvement Email: lisa.taylor@wolverhampton.gov.uk.

Reason for Scrutiny: Providing an update to the Scrutiny Panel on the Customer Services Business Improvement Project which is the current phase of the Digital Transformation Programme