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Issue details
Quarter 3 Social Care, Public Health and Corporate Complaints Report
1. Review complaints management and
performance for the period 1 October 2018 to 31 December
2018.
Decision type: Non-key
Decision status: For Determination
Wards affected: (All Wards);
Department: Place
Contact: Sarah Campbell, Complaints Manager Email: sarah.campbell@wolverhampton.gov.uk.
Reason for Scrutiny: The Scrutiny Board is asked to note: 1. The Statutory Complaints Activity for Children’s Services, Adult Services and Public Health, as listed in section 1 of the report. 2. All the other complaints activity governed by the Corporate Complaints Procedures as listed in section 2 of the report.
Agenda items
- 09/07/2019 - Scrutiny Board Quarter 3 Social Care, Public Health and Corporate Complaints Report 09/07/2019
Documents
- Quarter 3 Social Care, Public Health and Corporate Complaints Report