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Agenda and minutes

Venue: Committee Room 2 - Civic Centre, St Peter's Square, Wolverhampton WV1 1SH

Contact: Dereck Francis  Tel: 01902 555835 or Email: dereck.francis@wolverhampton.gov.uk

Items
No. Item

1.

Apologies for absence

Minutes:

Apologies for absence were submitted on behalf of Cllrs Val Gibson, Andrew Johnson, Roger Lawrence, John Reynolds and Paul Sweet,

2.

Declarations of interests

Minutes:

No declarations of interests were made.

3.

Minutes of the previous meeting (22 February 2016) pdf icon PDF 67 KB

[For approval]

Minutes:

Resolved:

That the minutes of the meeting held on 22 February 2016 be approved as a correct record and signed by the Chair.

 

4.

Matters arising

[To consider any matters arising from the minutes of the previous meeting]

Minutes:

There were no matters arising from the minutes of the previous meeting.

5.

Corporate performance report - quarter four pdf icon PDF 74 KB

[To receive and comment on the quarter four performance]

Additional documents:

Minutes:

Charlotte Johns, Head of Organisational Development presented the report on performance indicators for quarter four against those published in the Council’s Corporate Plan 2015/16.

 

Resolved:

That the performance of the corporate performance indicators for quarter four 2015/16 be received and noted.

6.

Performance Indicator WCP1063 (percentage of employees who have a current appraisal) pdf icon PDF 77 KB

[To receive and comment on the performance indicator]

 

Minutes:

In response to the request made at the last meeting (22 February 2016), Adrian McCormick, Head of Transformation, presented a report on performance indicator WCP1063 (percentage of employees who have a current appraisal).

 

Cllr Peter Bilson reported that this indicator was an area where the Council had not been performing but there had been a step change in performance as a result of measures put in place.  However, there was still a work to do.

 

Cllr Milkinder Jaspal commented that addressing issues raised during appraisals would be made easier if appraisals were held more frequently than the formal annual appraisal.  The Head of Transformation agreed and reported that managers also held monthly reviews with their staff. 

 

Resolved:

          That the report be received and noted.

7.

Adult Social Care Peer Challenge Improvement Action Plan pdf icon PDF 98 KB

[To consider and approve the action plan]

Additional documents:

Minutes:

Cllr Sandra Samuels presented a report on the outcome of the city’s adult social care Peer Challenge undertaken in March 2016.  An amended action plan in response to the Peer Challenge had been circulated for approval.

 

Resolved:

That the Peer Challenge Improvement Action Plan be received and approved.

8.

Housing managing agents performance monitoring report - quarter four (January to March 2016) pdf icon PDF 157 KB

[To receive and comment on the quarter four performance]

 

Minutes:

Mila Simpson, Service Lead, Housing Strategypresented the report on quarter four performance of Wolverhampton Homes (WH) and the Tenant Management Organisations (TMOs) management and maintenance of Council owned properties. She reported that the monitoring report showed strong overall performance by WH and the TMO’s.  A few targets were off track but within accepted tolerance. 

 

Cllr Peter Bilson added that only six targets were off track and generally speaking the performance had been good from WH. 

 

Resolved:

          That the performance of the housing management agents for quarter four of 2015/16 be received and noted.

 

9.

Information Governance performance report - quarter four 2015/16 pdf icon PDF 99 KB

[To receive and comment on the quarter four performance]

Additional documents:

Minutes:

Anna Zollino-Biscotti, Information Governance Manager presented a report on the performance of information governance for quarter four (January to March 2016). In doing so she reported that performance on Freedom of Information/ Environmental Information (FOI) response rates was at 100% and the Subject Access Request (SAR) response rate was at 99.83% for the quarter.

 

Cllr Milkinder Jaspal commented that it was a key priority for the Council to be open and transparent and that the move to make publically available as much information on the Council’s website would help to reduce the number of FOI requests the Council received.

 

Responding to questions the Information Governance Manager reported that a high proportion of the FOI requests came from businesses and the media rather than from residents of Wolverhampton. The location of where the requests comer from was not recorded so there was currently no way of saying where the individuals who submitted the requests lived.

 

Cllr Steve Evans asked about the costs of responding to FOI and SAR requests. The Information Governance Manager reported that the service did need to report on the costs of responding to requests.  She undertook circulate information to the Panel.

 

Kevin O’Keefe, Head of Governance reported that the IG Team was in the upper quartile of top performing teams in the United Kingdom.

 

Cllr Peter Bilson commented that he was impressed with the dashboard presentation of the performance during the quarter and the response rates being achieved for FOI/SAR requests.  Cllr Sandra Samuels also welcomed the dashboard approach to presenting the performance and asked that it be used for her portfolio area.  Charlotte Johns, Head of Organisational Development informed the Panel that the Council was rolling out dashboard software across all of its performance management reports.

 

Resolved:    

          That the Information Governance figures for the following areas be noted:

                     i.        Freedom of Information /Environment Information Regulations for the period 2010/2011 to 2015/2016.

                   ii.        Subject Access Requests for the period 2014/15 – 2015/2016.

 

 


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