Anna Zollino-Biscotti, Information Governance
Manager presented a report on the performance of information
governance for quarter four (January to March 2016). In doing so
she reported that performance on Freedom of Information/
Environmental Information (FOI) response rates was at 100% and the
Subject Access Request (SAR) response rate was at 99.83% for the
Cllr Milkinder Jaspal commented that it was a
key priority for the Council to be open and transparent and that
the move to make publically available as much information on the
Council’s website would help to reduce the number of FOI
requests the Council received.
Responding to questions the Information
Governance Manager reported that a high proportion of the FOI
requests came from businesses and the media rather than from
residents of Wolverhampton. The location of where the requests
comer from was not recorded so there was currently no way of saying
where the individuals who submitted the requests lived.
Cllr Steve Evans asked about the costs of
responding to FOI and SAR requests. The Information Governance
Manager reported that the service did need to report on the costs
of responding to requests. She
undertook circulate information to the Panel.
Kevin O’Keefe, Head of Governance
reported that the IG Team was in the upper quartile of top
performing teams in the United Kingdom.
Cllr Peter Bilson commented that he was
impressed with the dashboard presentation of the performance during
the quarter and the response rates being achieved for FOI/SAR
requests. Cllr Sandra Samuels also
welcomed the dashboard approach to presenting the performance and
asked that it be used for her portfolio area. Charlotte Johns, Head of Organisational
Development informed the Panel that the Council was rolling out
dashboard software across all of its performance management
That the Information Governance figures for the following areas be
Freedom of Information /Environment Information
Regulations for the period 2010/2011 to 2015/2016.
Subject Access Requests for the period 2014/15