The remit, function and measurements of this Scrutiny Panel include: -
· The scrutiny of organisation and performance of the human, financial, technical and material resources to support the delivery of Council services. · Measuring Success · Our City Our Plan – Our Council Programme · Our Assets · Our Data · Our Digital · Our Money · Our People · Our City: Our Plan – PRIDE values · Wolverhampton Pound · Gender pay gap of council employees · Ethnicity pay gap of council employees · Customer Service call wait times · Sickness absence rates · Employee turnover rate · Spend with local businesses · Overall, how well informed do you think your council keeps residents about the services and benefits it provides? (LGA Resident Satisfaction Survey) |
Support officer: Lee Booker. Email: Lee.Booker@wolverhampton.gov.uk